Need technical or application support?
C-RAD Service contracts
Sign up for a service contract with C-RAD to ensure maximized long-term value of your investment. We offer a range of contract packages to cater for your needs; from cCare with Remote support and software upgrades, to cSuperior including extensive system coverage. With a service contract you can rest assure that your system is maintained and up-to-date, you have full cost control and can focus on patient care. If you need urgent attention, our certified service engineers will promptly support you and resolve the issue.
Improved cost control
Ensure safety
Maximize efficiency
cCare
- Worldwide service network
- Remote diagnose and repair
- Priority technical support
- Priority application support
- SW updates – 1 per year
cPremium
- Worldwide service network
- Remote diagnose and repair
- Priority technical support
- Priority application support
- SW updates – 1 per year
- Spare parts
- Unlimited On site repair – flexible hours
- Preventive maintenance
- Uptime guarantee
cExcellence
- Worldwide service network
- Remote diagnose and repair
- Priority technical support
- Priority application support
- SW updates -1 per year
- Spare parts
- Unlimited On site repair – flexible hours
- Preventive maintenance
- Uptime guarantee
- Annual Clinical training
- IT HW/OS compatibility guarantee
- Visual coaching guarantee
cSuperior
- Worldwide service network
- Remote diagnose and repair
- Priority technical support
- Priority application support
- SW updates – 1 per year
- Spare parts
- Unlimited On site repair – flexible hours
- Preventive maintenance
- Uptime guarantee
- Annual Clinical training
- IT HW/OS compatibility guarantee
- Visual coaching guarantee
- System guarentee