Service contracts

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C-RAD Service contracts

Sign up for a service contract with C-RAD to ensure maximized long-term value of your investment. We offer a range of contract packages to cater for your needs; from cCare with Remote support and software upgrades, to cSuperior including extensive system coverage. With a service contract you can rest assure that your system is maintained and up-to-date, you have full cost control and can focus on patient care. If you need urgent attention, our certified service engineers will promptly support you and resolve the issue.

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Improved cost control

Ensure safety

Maximize efficiency

cCare

  • Worldwide service network
  • Remote diagnose and repair
  • Priority technical support
  • Priority  application support
  • SW updates – 1 per year

cPremium

  • Worldwide service network
  • Remote diagnose and repair
  • Priority technical support
  • Priority  application support
  • SW updates – 1 per year
  • Spare parts
  • Unlimited On site repair – flexible hours
  • Preventive maintenance
  • Uptime guarantee

cExcellence

  • Worldwide service network
  • Remote diagnose and repair
  • Priority technical support
  • Priority  application support
  • SW updates -1 per year
  • Spare parts
  • Unlimited On site repair – flexible hours 
  • Preventive maintenance
  • Uptime guarantee
  • Annual Clinical training
  • IT HW/OS compatibility guarantee
  • Visual coaching guarantee

cSuperior

  • Worldwide service network
  • Remote diagnose and repair
  • Priority technical support
  • Priority  application support
  • SW updates – 1 per year
  • Spare parts
  • Unlimited On site repair – flexible hours 
  • Preventive maintenance
  • Uptime guarantee
  • Annual Clinical training
  • IT HW/OS compatibility guarantee
  • Visual coaching guarantee
  • System guarentee 

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