Need technical or application support?

Support services

C-RAD has a global service organization – C-RAD Services – that provides installation, application training and support services worldwide. The increasing workload on clinical personnel is an important reason for customers to outsource service and quality assurance tasks to experts.        C-RAD service engineers and clinical application specialists can ensure rapid and professional support and intervention when necessary.

  • Reliable support remotely or on-site
  • Certified experienced service engineers and clinical application specialists
  • Clinical application specialists with broad clinical background
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Service contracts

Ensure the long-term value of your investment by signing a service contract with us.

C-RAD offers different packages of service contracts, tailored to our customers’ needs.

We wish to be your partner throughout the entire lifetime the system, maintaining a high quality of care.

  • Improve cost control with fixed yearly price
  • Ensure patient safety with well-maintained system and re-fresher application trainings.
  • Maximize efficiency through secured uptim
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On our e-learning platform, eDucation, the team of clinical application specialists at C-RAD have created a learning space for C-RAD users. Here you will find video tutorials and a library packed with manuals and helpful guides aimed to assist C-RAD users with the clinical implementation of the SGRT workflow.

eDucation can be used in all phases of your learning journey. To prepare for a clinical training coming up and getting to know your C-RAD trainer. To find useful reminders of what was taught during the C-RAD application training. But also, to refresh and test the knowledge with the online courses and tests.

Online training
User manuals
Explainer videos

Hear from our clinical partners

“C-RAD allows us to in real time manage the motion that the patient has as they breathe… C-RAD will allow us to completely avoid the heart and deliver the radiation precisely accurately to their breasts only…”

nch logo
Stephen S. Nigh, M.D.

Radiation Oncology, Medical Director of Cancer Services,
Northwest Community Healthcare, US

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Service Support